In love with Coffee
and Customer Service.
Hi, I'm Xavi
Passion, innovation, discipline and method, backed by 25 years of experience.
The ultimate objective of life is to impart what we have learned, and it is because of that that today I dedicate myself to training teachers and advising bussiness owners, without ceasing to learn and improve my own self.
No matter what your role is in the world of hostelry, let’s keep walking together, facing challenges and overcoming new dares.
STUDENTS
YEARS OF EXPERIENCE
MASTERCLASSES
Welcome to my philosophy.
The book that is causing a revolution in the world of customer service.
Discover the best tools regarding protocol, coaching and leadership from the positive side of life thanks to Xavi Iglesias‘ book, and let yourself be advised so that you can achieve not only your personal goals, but also the best version of your business.
His tips, capable of transforming anyone’s life, will help you no matter what your job is.
Don’t miss out on the book that’s creating a buzz in the world of hostelry!
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Lo último del Blog.
2018 ready, set, go!!
Start your engines! Happy beginning of the year for all, friends, colleagues, students and followers of all online and offline channels. We have left behind the...
We were on TV!
We were on TV: with Xavi Iglesias and the Sans Program “Tarda oberta” on TV3 So we started the section on gastronomy to which we were invited by the...
Stop complaining
Our speech under a magnifying glass Have you ever heard that words are powerful, that they create our reality? Hence, that of “be impeccable with your wor...