In love with Coffee
and Customer Service.
Hi, I'm Xavi
Passion, innovation, discipline and method, backed by 25 years of experience.
The ultimate objective of life is to impart what we have learned, and it is because of that that today I dedicate myself to training teachers and advising bussiness owners, without ceasing to learn and improve my own self.
No matter what your role is in the world of hostelry, let’s keep walking together, facing challenges and overcoming new dares.
STUDENTS
YEARS OF EXPERIENCE
MASTERCLASSES
Welcome to my philosophy.
The book that is causing a revolution in the world of customer service.
Discover the best tools regarding protocol, coaching and leadership from the positive side of life thanks to Xavi Iglesias‘ book, and let yourself be advised so that you can achieve not only your personal goals, but also the best version of your business.
His tips, capable of transforming anyone’s life, will help you no matter what your job is.
Don’t miss out on the book that’s creating a buzz in the world of hostelry!
Services.
Photo Gallery.
Lo último del Blog.
Dall’Italia con amore
An afternoon with one of the best shakers in the world Hello friends, let’s go with an article about cocktails, something that is always interesting. I wa...
“Crazy zone: one day is one day”
Hello friends! Today we are going to pass on academic tips, and simply relax and laugh. So, what a better way to do it than breaking patterns, changing the stor...
Love is in the air…
If love could be eaten, it would be definitely a dessert! Hello pumpkins! Today we are going to turn the service story around, starting for the end. Of course,...